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Advice and support

Sharing your projects with you is part of what drives us at LMSYS. Consulting and support are part of our DNA. From identifying your needs and drawing up a strategy or specifications, to managing and project managing, we can be involved at every stage of your project.

IT is often viewed with mistrust, through ignorance or fear of the costs involved, as a domain reserved for large companies, whereas its implications for development strategy can concern all companies, whatever their size. Aware of the need to democratize our profession and the added value it can bring to project leaders, we have set up a specific support program dedicated to innovation: the LMSYS LAB “startup program”.


Our consulting services guide decision-makers in their choice of IT and communications infrastructures. We work with you to define a vision and a detailed roadmap to meet immediate needs, while promoting the growth of communication systems. These services cover various aspects such as :

  • Audit – Methods and processes (integrating the Digital Responsibility approach)
  • Definition of requirements – feasibility study
  • Architecture definition
  • Quotation – Budget control
  • Development of migration scenarios
  • Drawing up a Disaster Recovery Plan (DRP)
  • Security services
  • Change management support

Project management

Our project management services are designed to support development by responding to a need for expertise or methodological support.

This can take the form of management actions such as :

  • Dashboards (deadlines, costs, quality)
  • Decision-making reporting
  • Leading meetings and taking minutes
  • Drafting and implementation of communication plans

or project management:

  • Checks that the solution implemented matches the specifications
  • Management of customers, external contributors and user assistance

Digital transition

LMSYS supports you in your digital transformation. Often seen as a strategic turning point in the life of a company, it must not only be driven by the desire to adapt to current trends, but above all be the fruit of in-depth reflection, which is why it is also referred to as digital transition.

In concrete terms, your digital transformation must enable you to rethink your production flow, your customer relations and your way of communicating, in order to gain in efficiency and competitiveness. We can support you in all aspects of this transformation, from thinking through and drawing up specifications, to the selection/upgrade/interconnection of your business applications, dedicated infrastructure, and partnerships with specialized partners for specific subjects (marketing and communication, CRM, back-up, etc.), by putting our different areas of expertise at your disposal.

Customer case

Outsourcing of the operations on staging platforms

Our client is one of the leading telecom infrastructure providers, partnering with the majority of French telecom players.It is responsible for the operation of IPTV, cable, Internet (Over-The-Top) and mobile service platforms for a major French Internet Service Provider. As the number of projects involving these technologies is increasing, it is necessary to ensure the stability and maintenance in operational conditions of the pre-production environments in order to make them reference environments for all projects.

The mission

LMSYS has accompanied Ericsson in the transformation of its client’s test environments. The proposed solution translates into the outsourcing of the operation of these environments.

  • Structuring the activity: setting up ITIL® governance, a dedicated operations team and quality indicators.
  • Industrialisation: audit and standardisation of pre-production environments, automation and updating of architecture documents.
  • Operations: drafting documents, supervision, incident management and supplier management.
  • Greater representativeness of the test environments to guarantee the success of projects.
  • Greater availability of environments to meet the growing number of projects to be validated.
  • Better control of project-related operations in change management.
  • Visibility of quality indicators and accurate communication to the client
The environments become reliable tools and contribute to the success of projects

The collaboration with Ericsson enabled the transformation to be completed within the timeframe, with an iterative approach that allowed the new team to build up their skills. This work was followed by several continuous improvement projects, validating the operation outsourcing model and confirming the confidence acquired during this implementation.

A question, a need? Contact us!